Customer Service & Shipping Information
Thank you for your interest in contacting Alternative Health Research. Due to an overwhelming number of calls, we are unable able to list direct phone access to our medical/nutritional staff members. We do not have a referral system for physicians since it is impossible for us to monitor the quality of their work. Please email us any questions you may have regarding your health condition and we will be happy to assist you further.
**Members of the media please contact our medical staff via email below in order to get a quick response.
|Ordering Options and Contact Information|
||Visa-MasterCard-Discover-Amex-Check (US Funds Only)-Money Order|
Call to Order
Toll Free: 1-877-352-6274
Mail/Fax Order Form
Click for PDF Form
Mail / Fax Order Form
Direct all questions for help and guidance to: firstname.lastname@example.org
Email for easy re-order to: Simply send an email to Reorder@ahr4health.com with the name on the last order, order number if you have it, a phone number and what you would like us to send you. You will receive confirmation by email of the new order we will place for you.
|Shipping Methods and Time|
We offer shipping via Postal Mail Service or Fed Ex. Fed Ex shipping is not available for PO boxes or APO addresses. Physical address is required!!
|US Mail Service (United States only)
||3 to 8 business days|
||2nd business day (M-F)|
||Next Business day by 7PM *(M-F)
|Fed Ex Canada
||1-3 business days (includes Duties & Taxes)|
|Mail Canada||7 To 21 days|
**Please note that business days do not include Saturdays or Holidays. If you order after hours on Wednesday for actual ship date on Thursday via 2day air then the package is not due until Monday. The same applies for overnight options after hours on Thursday which will actually ship on Friday, the next business day would be arrival on Monday NOT Saturday. Please keep these in mind when making your selections.
*Saturday Overnight Delivery may be available to certain zip codes within the USA if the order is placed after 4pm EST on Thursday and before 4pm EST on Friday. Please choose "Overnight" on the shipping menu and we will attempt to have your order delivered on Saturday, your tracking number will give you the expected delivery date.
|Shipping Options and Cost|
||US Mail Service
||2 Day (M-F)
|0 to $53
|$54 to $90
|$90 to $150
|$150 to $200
|$200 to $300
|$300 to 400
FedEx 2 day is not available to ALASKA AND HAWAII / Overnight Costs to ALASKA & HAWAII Are $25.95, $32.95, $35.95, $41.95,$43.95 AND $46.95 Respectively.
|Order Deadline for Same Day Shipping|
All orders must be placed Monday-Friday by 4PM EST in order to be shipped the same day. Otherwise, your order will ship the next business day. This is extremely important when making your shipping method choices for Overnight or 2 day delivery options.
• EST is Eastern Standard Time and compares to other time zones as follows:
Eastern: 4 PM
Central: 3 PM
Mountain: 2 PM
Pacific: 1 PM